FAQ

Q: Who owns Metabasar?

A: Metabasar is an independent family company.

Q: Why should I choose your company if I want to buy raw materials or products in oil, petrochemical and chemical sectors?

A: We are a company that specializes in trading raw materials and products from the oil, petrochemical and chemical sectors. We offer you high-quality and affordable solutions for your needs. We have many years of experience and expertise in this area and only work with reliable and certified suppliers. We would be happy to advise you personally and individually in order to offer you the best solution for your requirements.

Q: How can I view your listings and place an order?

A: You can view and compare our offers on our website. You can also subscribe to our newsletter to stay up to date. If you would like to place an order, you can reach us via our contact form or by phone or email. We will then contact you immediately to discuss and confirm the details of your order.

Q: How will my order be delivered and how long does it take?

A: We ensure fast and safe delivery of your order, whether by truck, train, ship or plane. The delivery time depends on the availability of the products, the distance and the chosen means of transport. We will advise you of the estimated delivery time when confirming your order and will keep you updated on the status of your delivery.

Q: How can I pay and what payment terms apply? A: You can pay by bank transfer, LC payment (letter of credit) or other popular payment methods. The payment terms vary depending on the type and size of your order. We will inform you of the payment terms when confirming your order and issue you an invoice.